Knowledgebase : Virtual Private Servers
Can I have IP's from multiple C Classes?
Due to the way our network is setup, we do not mix subnets on servers therefore we can only allocate you IP's from the same C class. We are quite happy to provide multiple VPS or dedicated servers, each in a different subnet. This ensures for greater e...
Can I use my VPS for Streaming or Gameservers?
You can use your VPS for anything you like as long as it is legal and doesn't break our Acceptable Use Policy (AUP). In general, everything which is legal in the UK is allowed. As long as you stay within your monthly bandwidth limits we have no issu...
Cannot allocate tty, pty and /dev/ issues on OpenVZ
What causes this? -------------------- OpenVZ is incompatible with the Udevd daemon which populates the "special files" in /dev/. If you install udev either on purpose or by accident as part of an upgrade, you might be unable to SSH in or have a number...
Do you support IPv6?
Unfortunately our datacentre is very behind on deploying IPv6 and we are waiting on them for further news. When IPv6 is available we will update this post and notify all customers by email.
How many IP's can I have per VPS?
We don't have any official limits however we wont allocate more than a few IP's for a smaller VPS, and we wont allocate IP's unless they are absolutely necessary. IP's will not be allocated for SEO, VPN, Proxy or for ease of management. IP's will...
My VPS is down, what should I do?
All of our VPS come with access to SolusVM which is an intuitive control panel allowing you to Start, Stop, Reboot or check the status of your VPS. To access SolusVM, go to https://solusvm.dns4vps.com [1] If your VPS is down, the first thing we w...
Tun/Tap, PPP and Iptables
Since OpenVZ is container based virtualization, it doesn't support loading kernel modules. Iptables should be working out of the box, and you can enable Tun/Tap and PPP from within our SolusVM control panel. If you are having issues please open a suppo...
What hardware do we use for VPS?
We have various different hardware configurations in use, but in general all systems are loaded equally. Newer machines are more powerful, and therefore host a larger number of VPS. Some of the setups currently in use are: Intel Core2Quad Q9400 (...
What virtualization technology do we use?
We have extensive experience with a number of popular open-source virtualization technologies. At the moment we provide VPS based on OpenVZ through www.pcsmarthosting.com [1] and Xen via www.xensmart.co.uk [2] If you are looking for a highly reliabl...