Knowledgebase: General Information
Cancellation Policy
Posted by Chris E, Last modified by on 01 March 2010 02:00 PM
Cancellation Notice

We require 24 hours notice before your next invoice is due, on all cancellations across PCSmart Group services. We provide 14 days notification on all invoices, once your invoice becomes due, you will be unable to cancel your service(s) unless any outstanding invoices are paid.

Cancellation Procedure

To cancel a service, please login to the billing area, select "My Products/Services", select the product and then click "Request Cancellation"

No other forms of cancellation will be accepted. If you have any difficulties in submitting a cancellation request, please open a ticket.